Welcome to Bytedance Seedance's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI image and video generation services.
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
- Payment Information: When you make a purchase, payment details are processed securely by our payment provider (Stripe). We do not store your full credit card information.
If you choose to register or log in using third-party services (such as Google or GitHub), we may collect basic profile information associated with your account, including your name, email address, and profile picture. This information is used solely to create and manage your account.
When you use our AI image or video generation services:
- Uploaded Content: Images you upload for processing are used solely to provide the requested service. Uploaded content may be temporarily stored during processing and is handled in accordance with industry-standard practices.
- Generated Content: AI-generated images and videos are provided for your use. We do not claim ownership of content you create using our services.
- Third-Party AI Providers: We may use third-party AI service providers to process your requests. These providers are bound by confidentiality obligations and are not permitted to use your content for any purpose other than providing the service.
We use your information for the following purposes:
- To provide and maintain our services
- To process your transactions and manage your account
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. When your data is no longer needed, we will securely delete or anonymize it.
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate information.
- Deletion: You can request that we delete your personal data by contacting us at support@bytedanceseedance.com.
- Account Deletion: To delete your account and associated data, please contact our support team.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We use the following third-party services to operate our platform:
- Stripe: For secure payment processing
- Google Analytics: For website analytics
- Microsoft Clarity: For user experience analysis
These services may collect information as described in their respective privacy policies.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
If you have any questions about this Privacy Policy, please contact us at support@bytedanceseedance.com.